Were happy to guarantee your Knomo product for two years. We do this because we check and double-check every Knomo product that we make. All our materials are quality-tested before being handed over to our craftsmen, who create each Knomo according to our durable designs. If you feel your Knomo product has developed a fault, please see our Repairs section


Knomo warrants to the original purchaser that its products are free from defects in materials and workmanship.  This warranty is limited to the value of the product and is available to the original purchaser of the goods only. The warranty does not cover any damage caused by misuse or neglect, accidents, normal wear and tear, exposure to extreme temperatures, solvents, acids, water, or damage by common carrier. The warranty specifically excludes any claims for incidental or consequential damages in connection with the product. The warranty commences on the day of purchase NOT the date that the product is registered on the website.

Any defects in materials or workmanship notified to us after expiry of the guarantee period are not covered by this warranty. We would be happy to help you try to repair any defects, but these repairs would be subject to charge. Please email with pictures of the bag 

Please review our Terms & Conditions document for more details.